Technical Service Specialist/ Specjalista serwisu technicznego

BAADER POLAND Sp. z o.o.
Warszawa

Requirements

MUST-HAVE

Computer programs:
MS Excel MS Office
Foreign languages:
English, Conversational
Other requirements:
3rd level phone support guiding customers in trouble shooting and root cause analyses of reported issues Servicing of equipment Service Audits documenting equipment reports, for service requirements spare parts and required adjustments Sales of spare parts, producing quotations and follow up Planning and execution of service initiatives towards single customers Sales and producing service agreements Installation and commissioning tasks Training of customers employees in the operation, cleaning and maintenance of Baader equipment Technically minded You have an open, service-mind and accommodating personality You possess a strong drive and manage yourself on all levels You thrive on an extrovert role where the customer is always at the centre You enjoy intense days with many interconnecting tasks You are calm in stressful situations with focus on the goal You take pride in delivering high quality and pay attention to detail You thrive on extensive travelling SAP experience (preferred) Strong organisational skills Structure orientated Dedicated and hard working Customer focused Solution driven Honest and reliable

NICE-TO-HAVE

Computer programs:
SAP
Experience in a similar role:
Yes

Duties

PROSIMY WYSYLAĆ CV  WYŁĄCZENIE W JĘZYKU ANGIELSKIM
Partly remote work (online technical support) and partly consisting of visits to clients in the EU
Within this position, you will have the opportunity to gain an in-depth knowledge into all service, installation and support aspects of the Baader Poultry division, working within the international market
This position will involve worldwide travel over extensive periods when required to ensure a close relationship is kept with customers delivering service, installation and support tasks
As a technical service specialist you will be responsible for ensuring quality service and support are delivered to customers and following up on customer service and spare parts requests
You will also be responsible for ensuring reporting and future leads are delivered to the relevant departments within the BAADER organisation to ensure customers receive best in class service
Another key area in which you will be expected to operate is in the selling of new and renewal of service agreements; to allow customers peace of mind knowing there equipment is being maintained to the best possible level
Within this position, you will report directly to the Global Service and Installation manager.

What we offer

Baader are currently looking for an enthusiastic and dedicated technical service specialist to join the Global service department to support and service our customers in the global Market
An exciting and challenging position where you will be given independent responsibilities and great opportunities to bring forward solutions to the ”team”. You will be part of a global company on the move and will be part of a team with engaged and skilled colleagues
Benefits:
sharing the costs of foreign language classes
remote work opportunities
flexible working time
integration events
mobile phone available for private use
corporate car available for private use
computer available for private use
corporate credit card
no dress code
coffee / tea
drinks
parking space for employees
Airport Business Lounge access
Access to Poultry online training center

Additional information

Remote work: 50%

About the company

PROSIMY WYSYLAĆ CV TYLKO I WYŁĄCZENIE W JĘZYKU ANGIELSKIM. BAADER is a world leading poultry processing equipment supplier offering solutions that help poultry plants worldwide optimize the value of each bird being processed by providing quality in all phases of processing. Our portfolio ranges from live bird handling to packaging and dispatch – from carcass care to customer care. BAADER Poultry is the center of poultry processing know-how within the BAADER Group. Our headquarters are located in Trige, Denmark and our sales and service structure is represented by 48 subsidiaries and agents throughout the world. Baader are currently looking for an enthusiastic and dedicated technical service specialist to join the Global service department to support and service our customers in the global Market.

9 000 - 18 000 PLN
Gross monthly (UoP)
remote work : 50%
Warszawa
remote recruitment
getting started immediately
Posted: 24.01.2024
ID: 2daa3034

The administrator of your personal data is BAADER POLAND Sp. z o.o. with headquarters in Warszawa, ul. Chóralna 9C . The administrator processes the personal data contained in the CV in order to carry out the recruitment procedure for the duration of the above recruitment, but no longer than 6 months from the date of its completion in accordance with art. 6 sec. 1 lit. a of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (general regulation on data protection ). The recruitment period cannot exceed 6 months. If the CV is sent outside the recruitment period, personal data will be stored for no longer than 6 months from the date of its receipt.